Cancellation & Refund Policy

Last updated: 26 September 2026

For any cancellation, rescheduling or refund request, please contact sgakashikreader@gmail.com.

How to request help

Email from the address used for your booking where possible. Include your name, booking reference, service, session date and time, and a brief explanation of your request. For payment enquiries, include your Razorpay payment reference if available. Do not send full card details, CVV, PINs or OTPs.

Cancellations and rescheduling

Please contact us as soon as you know you cannot attend. A cancellation or date change is not completed automatically by submitting an email; we will confirm the booking update with you.

Refund requests

Refund requests are reviewed individually. Please email us before paying if you need clarification about eligibility, cancellation timing or any applicable conditions. This page does not promise an automatic refund, a fixed refund amount or a fixed processing time. Your applicable statutory rights are not affected.

If a refund is approved, we will communicate the amount and processing details by email. Refunds are handled through the payment provider; the time for a credit to appear depends on the payment method, provider and bank.

Payment or booking problems

If money was deducted but you did not receive a confirmed booking, use Check booking status on the website and contact us with your reference before paying again. Also contact us about duplicate payments or a session the reader cannot provide, so we can review the payment and arrange the appropriate next steps.